Refund Policy
Last Updated: August 2, 2025
1. Overview
At Gazior, we strive to provide high-quality digital products and services, including themes, templates, plugins, software tools, CLI utilities, eBooks, blog content, and online courses. Due to the digital nature of our products, all sales are considered final once the purchase is complete.
2. Eligibility for Refunds
We only offer refunds under the following circumstances:
- The product is defective or corrupted, and we cannot provide a working replacement within a reasonable timeframe.
- You were charged in error due to a duplicate transaction or payment processing issue.
3. Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchase.
- You no longer have a use for the product.
- The product was purchased by mistake but was successfully delivered and accessible.
- Inability to operate or use the product due to lack of technical knowledge.
- Incompatibility with third-party systems, unless clearly specified as compatible in the product description.
4. Requesting a Refund
If you believe you are eligible for a refund, please follow these steps:
- Email us at support@gazior.com with your order details.
- Include a detailed explanation of the issue and any supporting screenshots or files.
- Submit your request within 7 days of purchase.
5. Refund Processing
Once your refund request is approved, we will process the refund within 5–10 business days. Refunds will be issued to the original payment method used during purchase.
6. Contact Us
If you have any questions about this Refund Policy, contact us:
Email: support@gazior.com
Website: www.gazior.com
Address: Rangpur, Bangladesh